THE EMPATHY ADVANTAGE

Called “the most important book on management for the post-Covid era”, The Empathy Advantage has been selected one of the “must read” books from the Next Big Ideas Book Club ahead of its launch in March 2023.

After 1000 days of pandemic behavior change, the relationship between individuals and organizations has fundamentally transformed. Workers have embraced their newly-found autonomy, and are now empowered to demand more of their workplaces. Managers at every level are struggling to adapt to this new dynamic, balancing both employee satisfaction and corporate performance. The pathway to navigate and lead this workforce through rising uncertainty is to nurture your– empathy.

 

The Empathy Advantage, written in collaboration with fellow future-of-work thought leader Chris Shipley, offers transformative insight into what a fast-changing world means for modern leadership.  

With over 75 graphics that make tough concepts easily visible in Heather’s distinct style, The Empathy Advantage is a guidebook for leaders of organizations as they reimagine their future of work and become the leaders they may never have dreamt of becoming.

 
 
 

THE BOOK IS SEPARATED INTO THREE PARTS,
EACH ONE BUILDING ON THE LAST.

Part 1:

Understanding how your workforce has changed (They are empowered)

Part 2:

Understanding how your organization needs to change (Moved Beyond Fixed Jobs)

Part 3:

Understanding how you need to make four fundamental shifts to lead and organize your workforce (and why empathy is your secret weapon)

 
 
 

Combining and synthesizing wisdom from interviews with hundreds of executives, The Empathy Advantage explains the profound changes happening in the world of work and suggests a powerful solution: lean into empathy, get comfortable with your vulnerability as you guide your empowered teams into the unknown.