START
WITH TRUST

The Lifeblood of High-Performing Teams

Trust isn’t soft—it's infrastructure. Heather shows how high-trust systems unlock innovation, collaboration, and performance.

Book Heather

Despite disruptions like technology shifts and social changes, businesses today have a unique opportunity to tap into measurable advantages when it comes to engagement, innovation, and profitability—

AND IT ALL
BEGINS WITH TRUST.

Just as humanity’s greatest achievements arose from collective effort, cohesive teams innovate faster, adapt more effectively, and consistently outperform when they are grounded in trust.

In this powerful presentation, Heather shares proven tools audiences can use to activate their natural collaborative strengths so they can achieve extraordinary results, gain a competitive advantage, and drive sustainable growth.

INTERSTATE

TRUST: BRIEF HISTORY

In 1957, the U.S. began building the interstate highway system. 48,000 miles of roads connecting the entire country.

It’s hard to imagine coordinating something on such a large scale today. But at the time, the U.S. had some of the highest levels of institutional trust ever measured. Today, we have the lowest levels ever.

Heather uses this story to show audiences why trust is the precondition for every ambitious effort at scale, and what we can do about it.

BURRITO

TRUST + COLLABORATION

We put a man on the moon with less technology than we carry in our pockets today.

What’s more interesting is how that happened. No one person at NASA had all the information, but everyone trusted each other to take responsibility for what they did know—and speak up when it mattered.

Heather uses this story to show audiences what trust makes possible when high-performance teams set out to undertake the extraordinary.

BURKE

TRUST LEADERSHIP

In 1982, someone began tampering with Tylenol bottles.

Johnson & Johnson's CEO James Burke didn’t make excuses. He pulled every bottle off the shelves nationwide—a decision that cost the company millions but protected every customer.

This story shows audiences what most leaders miss: In a crisis, trust is the product.

We’re in the business of earning trust.

OUTCOMES

The audience will leave able to:

Build psychological safety that accelerates performance
Create cultures where collaboration happens naturally
Turn trust into measurable business outcomes

Book This Talk

Close-minded or not, it is OK. Just come listen to Heather. I guarantee you will leave at least a bit more open-minded and positive."

—JUSTIN KUAN

AT&T

Love love love Heather's presentation and attitude.

Heather drew us all in and commanded respect and authenticity by her comments of including all perspectives and finding shared beliefs. Very, very effective speaker."

—ATTENDEE